🚀 Frequently Asked Questions (FAQs)
Got questions? We’ve got answers! Here are some common queries to help you shop with confidence. 😊✨
1️⃣ What is THEDIGITALNEST?
THEDIGITALNEST is a premium eCommerce T-shirt brand based in India 🇮🇳. We offer high-quality, stylish, and comfortable T-shirts designed to let you express yourself! 😎👕
2️⃣ Do you offer Cash on Delivery (COD)?
Yes, we provide COD across India! 📦 However, to avoid fake orders, we may confirm your order via call/SMS before shipping. Please accept the package upon delivery to avoid restrictions. 🚀
3️⃣ What payment methods do you accept?
We accept:
✅ UPI (Google Pay, PhonePe, Paytm, etc.)
✅ Debit/Credit Cards
✅ Net Banking
✅ Wallets
✅ Cash on Delivery (COD)
4️⃣ How long does shipping take?
🚚 Standard Delivery: 5-7 business days
⚡ Express Delivery: 2-4 business days (available in select locations)
📍 Note: Delivery times may vary based on your location.
5️⃣ Do you offer exchanges or returns?
Yes! We have a 7-day exchange policy for size issues or defective items. 😊 However, returns are accepted only for damaged or incorrect products. COD orders are eligible for exchange only.
📩 To request an exchange, email us at care.thedigitalnest@gmail.com within 7 days of delivery.
6️⃣ How do I track my order?
Once your order is shipped, you’ll receive a tracking link via email/SMS 📦. You can also check the status on our website under "Track Order".
7️⃣ Do you offer international shipping?
Currently, we only ship within India 🇮🇳, but we’re working on expanding worldwide soon! Stay tuned! 🌎
8️⃣ How can I contact customer support?
We’re happy to help! 💙 For any questions, reach out to us at:
📧 Email: care.thedigitalnest@gmail.com